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Contact

COVID-19 

21 September 2021

As Auckland moves down to level 3 we can arrange click and collect.
Online sales continue as usual - please continue to allow the courier an extra day or 2 for delivery during this busy time.

 

 21 August 2021

We are at alert level 4 - as we are not bringing in any staff, we can take and process orders - these are been shipped as normal, however courier post advises that it may take longer for you to get your parcel, we will send you the tracking details - please track your parcel so you know when to expect it - it will be contactless delivery.


You can order on the phone, email or website.

Once we are in level 3 we can offer contactless collection from our Browns Bay office.

Stay safe

Brenda 

 

People have asked what are the most useful products to support them at this time. I suggest White, Pink, and Green Pomanders and Lady Nada, St Germain and Serapis Bey Quintessences in both 25ml and Air Conditioners. All of these have essential oils known for their cleaning and clearing qualities –you know we make no therapeutic claims and this is no time to make any. Most importantly they are also relaxing and calming.

Stay positive, and keep your immune system happy by not stressing out too much, if you know your triggers start to implement things and systems now to reduce that stress, support each other and tell someone if you are afraid or concerned.

Use your pomanders regularly and sitting in mediation for a few minuets each day really helps.

 

Normal (non covid) Shipping and Dispatch of On-Line Orders

General Shipping: Tuesday and Thursday - we often ship every week day.
Most orders leave us within 2 working days.
We use non signature required bags and stickers.


Providing we have your correct email address we will send you a conformation email telling you when your order has left us with tracking details - you can use this to follow your order. Delivery is normally 1-2 working days after dispatch.

If you don't get your order within 3 working days from shipping please advise us ASAP so we can open a enquiry.
For Rural Delivery expect delivery to take an extra day - and your parcel may come with your Rural Delivery Postal driver.

NOTE: we can not be responsible for a parcel lost or stolen once it is scanned as delivered by the driver. If you are concerned about where they can leave your parcel please give delivery instructions or choose a safe address for delivery. 

Shipping is $8.50 per parcel - subject to change at any time

Showroom - Open by appointment - Please call us to arrange a time, we look forward to seeing you.

5 Valley Road
Browns Bay
Auckland 0630

Ph: 09 478 4419

Email info@aura-soma.co.nz

Our show room is open by appointment only. Please call or email us to arrange a time - this is so we see one group at a time and so our customers don't clash with meetings, teaching, consultations or order processing - it means we can focus on you and your requirements. 

Please fill out the form below with your question.