Contact

Update 28 Feb 2021

Auckland is in Alert level 3 for a 1 week.

We can still ship your orders, please ensure your address is open to accept deliveries ie  many business addresses will be closed under level 3. Couriers are extra busy so your parcel may take an extra day, track your parcel on the tracking link we will send you so you know when its out for delivery.

We can offer contactless collection - please follow government guidelines regarding moving about the city.

 

COVID-19 under level 1

Under Level 1 in Auckland. We are shipping as usual using both NZ Couriers and Courier Post.

Couriers are busy so your parcel may take an extra day, track your parcel on the tracking link we will send you so you know when its out for delivery. Our Show Room is open, by appointment, we can offer contactless collection please call us to request this. Ph 09 4784419

 

People have asked what are the most useful products to support them at this time. I suggest White, Pink, and Green Pomanders and Lady Nada, St Germain and Serapis Bey Quintessences in both 25ml and Air Conditioners. All of these have essential oils known for their cleaning and clearing qualities –you know we make no therapeutic claims and this is no time to make any. Most importantly they are also relaxing and calming.

Stay positive, and keep your immune system happy by not stressing out too much, if you know your triggers start to implement things and systems now to reduce that stress, support each other and tell someone if you are afraid or concerned.

Use your pomanders regularly and sitting in mediation for a few minuets each day really helps.

 

Normal (non covid) Shipping and Dispatch of On-Line Orders

General Shipping: Tuesday and Thursday - we often ship every week day.
Most orders leave us within 2 working days.
We use non signature required bags and stickers.


Providing we have your correct email address we will send you a conformation email telling you when your order has left us with tracking details - you can use this to follow your order. Delivery is normally 1-2 working days after dispatch.

If you don't get your order within 3 working days from shipping please advise us ASAP so we can open a enquiry.
For Rural Delivery expect delivery to take an extra day - and your parcel may come with your Rural Delivery Postal driver.

NOTE: we can not be responsible for a parcel lost or stolen once it is scanned as delivered by the driver. If you are concerned about where they can leave your parcel please give delivery instructions or choose a safe address for delivery. 

Shipping is $8.50 per parcel - subject to change at any time

Showroom - Open by appointment - Please call us to arrange a time, we look forward to seeing you.

5 Valley Road
Browns Bay
Auckland 0630

Ph: 09 478 4419

Email info@aura-soma.co.nz

Our show room is open by appointment only. Please call or email us to arrange a time - this is so we see one group at a time and so our customers don't clash with meetings, teaching, consultations or order processing - it means we can focus on you and your requirements. 

Please fill out the form below with your question.