Loading... Please wait...

Contact Us

COVID-19 update 

We are now in Level 1 and everything is almost back to the new normal.

Couriers are a bit behind still so your parcel may take an extra day. Keep and eye on it in the tracking link we will send you.

We are currently mainly using NZ Couriers (Courier Post let us down in a number of ways sadly) so are NOT currently shipping to PO Boxes.

Our Show Room is again open by appointment or orders can be collected for contactless collection, please place and pay for orders and we will let you know when yours is ready to collect, or call us for information - we can take payment over the phone. Ph 09 4784419

People have asked what are the most useful products to support them at this time. I suggest White, Pink, and Green Pomanders and Lady Nada, St Germain and Serapis Bey Quintessences in both 25ml and Air Conditioners. All of these have essential oils known for their cleaning and clearing qualities –you know we make no therapeutic claims and this is no time to make any. Most importantly they are also relaxing and calming.

Stay positive, and keep your immune system happy by not stressing out too much, if you know your triggers start to implement things and systems now to reduce that stress, support each other and tell someone if you are afraid or concerned.

Use your pomanders regularly and sitting in mediation for a few minuets each day really helps.


Shipping and Dispatch of On-Line Orders - during normal times ...

General Shipping: Tuesday and Thursday - we often ship every week day.
Most orders leave us within 2 working days.
We use non signature required bags and stickers, unless otherwise advised.

Providing we have your correct email address we will send you a conformation email telling you when your order has left us, you should then expect delivery the next working day. If you don't get your order within 2 working days from shipping please advise us ASAP so we can open a enquiry.
For Rural Delivery expect delivery to take an extra day - and your parcel may come with your Rural Delivery Postal driver.

NOTE: we can not be responsible for a parcel lost or stolen once it is scanned as delivered by the driver. If you are concerned about where they can leave your parcel please give delivery instructions or choose a safe address for delivery. OR ask for signature required - additional $2.50 per parcel.

Shipping is $8.50 per parcel - subject to change at any time

Showroom - Open by appointment - Please call us to arrange a time, we look forward to seeing you.

5 Valley Road
Browns Bay
Auckland 0630

Ph: 09 478 4419

Email info@aura-soma.co.nz

Our show room is open by appointment only. Please call or email us to arrange a time - this is so we see one group at a time and so our customers don't clash with meetings, teaching, consultations or order processing - it means we can focus on you and your requirements. 

Please fill out the form below with your question.

   Full Name:
* Email Address:
Company Name:
Phone Number:
Order Number:
RMA Number:
* Details:
* Captcha Check:

chat iconOur newsletter

Recent Updates